House Rules

  • Be early.  If you’re not early, you’re late. Give yourself enough time to sign in, change, and warm-up before class starts.  Those of you with smaller bladders may also want to reserve some time for a bathroom trip. Most likely that means showing up 5-10 minutes prior to class.
  • Check your ego at the door. Somewhere a high school kid is warming up with your PR.
  • Clean up.  Put away your toys. Clean up your sweat, blood and puke.  We wish we didn’t have to say this, but don’t spit on our floor.  Ever.  Don’t chew gum, and really don’t spit gum on our floor.  Pick up your used tape, pens, notebooks, scrap papers, chalk, band-aids, water bottles and sweaty clothes.  Pack it in, pack it out, as they say.  Put away all the equipment you used back where it belongs.  Stack the boxes neatly, put the bars in the racks, stack the plates in order, hang up your jump ropes.
  • Chalk stays in the chalk bucket.  Don’t take it on a field trip around the gym, don’t use it to write on the floor.  While we’re on the subject, don’t write on anything except pen-on-paper.  This includes not writing on the walls with dry-erase or the bathroom mirrors with lipstick.  We wish these things were self-evident, but apparently they are not.
  • Respect our equipment.  Drop as a last resort. Put things down gently.  Dropping weight should be a necessity, not a convenience.  Bumpers, especially 10 and 15lb bumpers, are designed for emergency dropping, not dropping every rep of Fran.  ALWAYS keep your weight under control.  NEVER drop an empty barbell, a kettlebell or dumbbell unless your physical safety is imminently endangered.  Our equipment was expensive, and the more we have to replace it, the more we’re going to have to charge you.
  • Bring things to our attention. If you notice that equipment is broken, lights are out, there’s no toilet paper, bring it to our attention so we can do something about it.
  • Try hard.  Effort earns respect. Work hard.  Don’t drag people down with a bad attitude.  Be optimistic, have fun and push yourself and those around you to do better.
  • Push your limits. The only way to get stronger is to increase the load.  Strive to go a little heavier and a little faster every class, but always maintain good, safe form.  Never say, “I can’t.”  When you want something you’ve never had, you have to do something you’ve never done.
  • Don’t cheat.  No one cares what your score was.  Everyone cares if you cheated. Be honest with everyone else, and be honest with yourself.  You know what full range of motion is, so there’s no excuse for shoddy reps.  If someone calls you out for doing something wrong, listen to them.  The person standing around watching you work out has a much better perspective on what you’re doing than you do.  They’re breathing gently and probably experiencing a restful glow and a sub-60 heart rate.  You’re halfway through Fran.  You’re biased, trust us.
  • Learn how to count. If you lose count, the next number is always 1.  If you know you have trouble keeping count, ask someone to count for you.  If you want to get on a leaderboard, you MUST have someone count for you.  If no one saw it, it didn’t happen.
  • Come to class. For newbies, make sure you’re staying consistent.  For old hands, don’t start thinking that it’s okay to just do your own thing whenever you want to.  There’s a myriad of reasons we have class — for starters, you’re less likely to bias yourself towards the things you’re good at; you’ll get some competition; and no matter how experienced you are, you still need coaching and you can still stand to work on the basics.  If you have extra things you’re working on, there are special times right before or after class to work on them.  The gym is not open except during the times posted on the schedule.
  • Take ownership. Be responsible and respectful and take pride in your gym.  Don’t let others get away with things that are bad for them or bad for the gym.  Remind people to take their clothes with them and pick up their water bottles.  If you see someone doing something that you’re pretty sure will hurt them, tell them to cut it out.  We don’t care who it is — if Sam is deadlifting with a rounded back, you can call her out!  Safety first!

General Policies

  • CrossFit Virtuosity (also known as CrossFit Virtuosity Inc., The Brooklyn Barbell Club and Brooklyn Youth Athletics) reserves the right to change these policies at any time without prior notice. In the event that any changes are made, the revised policies shall be available at www.crossfitvirtuosity.com/policies immediately. Please check the latest information posted therein to inform yourself of any changes.
  • All memberships and private training sessions are non-refundable, non-exchangeable, and non-transferrable. Just like plane tickets.
  • All non-contract memberships and private training sessions must be paid in advance and in full. The first full month of contract memberships must be paid in advance and in full.
  • Failure to attend class does not relieve a member of the obligation to pay for membership.
  • We reserve the right to cancel or reschedule classes and private training sessions at any time to accommodate holidays, special events, or whims of the Owners.  No refunds or credit will be granted due to schedule changes.
  • We don’t think this will happen much, but just in case, we reserve the right to:
    • Refuse you entry to class if you turn up more than 5 minutes late.
    • Cancel your private training session if you turn up more than 15 minutes late (making the session subject to our cancellation policies as detailed below.)
    • Kick you out of class if you are a pain in the ass*.
    • Terminate your membership or private training sessions at any time if you are a serial pain in the ass*. Should it come to this, we will refund you the pro-rated balance on your membership or private training sessions.
  • All memberships are subject to the following rules and limitations:
    • You must sign in to EVERY class you attend.  This includes Lab Hour, Open Gym, Strength, and Olympic Weightlifting classes in addition to CrossFit Level 1, Level 2, and Level 3 classes.
    • If you are unable to sign into class, you must alert the front desk staff immediately so that your issues may be resolved.
    • No workouts outside class.
    • No CrossFit WODs in Lab Hour (and no attending Lab Hour exclusively instead of coming to class.)
    • You should review, understand, and adhere to the House Rules.
    • Participation in group class is at the sole discretion of the CFV coaching staff.  If the staff has concerns about your ability to safely participate in group class, you may be required to train privately.

* Determination of what constitutes a pain in the ass is at the discretion of the Owners. We are reasonable people, and we would only make this determination if you have driven us to the EDGE.

Monthly Memberships

Billing, Auto-Renewal & Expiration Dates

  • Memberships begin on the date you sign up.
  • Monthly membership renew on the same day of the month as your sign-up date (i.e. if you sign up on the 11th, you’ll be billed each month on the 11th.)
  • For memberships where this is relevant, the week is Monday-Sunday.
  • All memberships will auto-renew unless you have cancelled it according to the cancellation policy below.
  • All class cards expire after one year.
  • Failure to attend class does not relieve you of the obligation to pay for your membership.

Cancellation Policy

  • All cancellation requests must be submitted in writing via e-mail to contact@crossfitvirtuosity.com before the membership renewal or contract membership billing date. To ensure you won’t be charged, please make sure to submit your cancellation request at least 5 days prior to your renewal date.  Should you submit a cancellation request 1-5 days prior to your renewal date, you may be charged but we will refund your payment once your cancellation has been processed.
  • Month-to-month memberships may be cancelled upon expiration of their term (e.g. after the month is up) with no penalty.
  • Contract memberships may be cancelled for any reason on a billing date (i.e. monthly) for the fee of the discount you received for signing the contract (e.g. if you use 3 months of a 6-month contract, you’ll be able to break it for $75 — the 3x$25 you saved by signing the contract.)

Past Due Payments / What Happens If Your Card Doesn’t Go Through

  • We understand that cards are often lost or stolen or expire, and a charge will sometimes be declined. We ask that in this case, you provide us with updated billing information in a timely manner, which we define as within two weeks. Should your requested payment method fail, and should you fail to specify a replacement method within two weeks, we reserve the right to charge any other payment method for you that we have on file.
  • Payments more than two weeks past due will be subject to a $20 administrative fee.
  • Should payment be made more than two weeks late 3 or more times, we will send the official CrossFit Virtuosity Dick Puncher to hunt you down. And also if you have a contract membership, you will have to pay the balance of the contract up front in order to continue.

Hold Policy

  • Memberships may be temporarily placed on hold in the case of serious illness or injury. To place a membership on hold, please e-mail contact@crossfitvirtuosity.com, including:
    • A description of your injury and how it occurred, if you are comfortable sharing that.
    • A note from your doctor indicating that you are unable to participate in classes.
  • All holds are subject to the following conditions:
    • The maximum hold period is 3 months.
    • Once 3 months of hold has been reached, the membership must either be reactivated, or it will be dropped and any remaining credit will be forfeited. If we do not hear from you regarding what you would like to do with your membership, it will be dropped and any remaining credit will be forfeited.
    • Holds may be terminated early at any time.
    • There are no retroactive holds: you must let us know in advance if you wish to place your membership on hold.
    • Upon expiration of the hold, the member’s account will automatically become active, and payments will resume.

Membership Lapses

  • Our general policy is to honor membership rates as long as the membership is maintained.  This means that should our rates increase, you will most likely not be subject to said increase unless you allow your membership to lapse.  We reserve the right to take this back if we’re struck by some kind of disastrous financial situation, but we promise to try our hardest to make it happen. Members who joined within our first year of operation continue to be subject to our “Old School” pricing policy.
  • Membership lapses include but are not limited to:
    1. Memberships dropped at the specific request of the member.
    2. Memberships dropped due to expiration of the maximum hold period.
    3. Memberships dropped due to non-payment.  We will give you a grace period of two weeks to correct any billing issue (expired or invalid credit card) before memberships are dropped for this reason.
  • Should your Level 2 membership lapse for at least 3 months, OR should you not attend for that amount of time, you must refresh your skills prior to attending Level 2 classes to ensure that you will be able to safely participate in class.  You can do this by either:
    • Booking a Test Out appointment, and passing that Test Out. You may attend Level 1 classes to ramp back up prior to booking your test out appointment.
    • Completing a private review session at current private training rates.

Benefits of Membership

These policies are designed to ensure that our athletes receive the best and safest training experience. We believe that participation in our programming under the watchful eye of a coach is critical to success. As someone who knows a thing or two about athletics once said, “Practice does not make perfect. Only perfect practice makes perfect.” Please allow us to help you practice perfectly!

  • Level 1 Membership confers the following benefits:
    • You may attend any CrossFit Level 1 class, up to the number of classes specified by your membership type.
  • Level 2 Membership confers the following benefits:
    • You may attend any CrossFit Level 1 or CrossFit Level 2 class, up to the number of classes specified by your membership type.
    • You may engage in supplemental skill training and/or mobility in the 20 minutes before or after any class subject to the following conditions:
      • Supplemental training may not interfere in any way with any class or private training session — it must not be in the way of class or private training, and class and private training have priority use of all equipment.
      • A lead coach may veto supplemental training at any time.
      • For safety reasons, and because we do not believe that this is a good approach to strength training, barbell weightlifting may not be completed during this time.
    • You may attend Lab Hour, subject to the following conditions:
      • Any Level 2 member may attend to work on bodyweight skills.
      • Level 2 members with unlimited membership who are currently enrolled in a weightlifting program, or who have consulted with a coach and received specific clearance and directions, may engage in supplemental strength training.
      • Weightlifting program members (i.e. members who are not unlimited but are specifically enrolled in Olympic Weightlifting or Powerlifting training program,) may make up sessions during Lab Hour time.
      • Lab Hour counts as a class for the purposes of membership. All members must sign into every Lab Hour.
    • You may attend Open Gym, subject to the following conditions:
      • Any Level 2 member may attend to work on bodyweight skills or to complete a WOD of his of her choice.
      • Level 2 members with unlimited membership who are currently enrolled in a weightlifting program, or who have consulted with a coach and received specific clearance and directions, may engage in supplemental strength training.
      • Weightlifting program members (i.e. members who are not unlimited but are specifically enrolled in Olympic Weightlifting or Powerlifting training program,) may make up sessions during Open Gym time.
      • Open Gym counts as a class for the purposes of membership. All members must sign into every Open Gym.

Private Training

  • Sessions requested through the website must be confirmed by a coach.  Please do not consider your appointment final until a coach has confirmed with you. This is particularly true if you are booking at the last minute — a coach will probably not be here at 7am if you booked your appointment at midnight!
  • We have a strict 24-hour cancellation policy. If a confirmed appointment is cancelled with less than 24 hours notice, you will be charged for the session.  To reschedule an appointment with more than 24-hours notice, please contact your coach directly.
  • All sessions expire six months after purchase.